Navigating around the hospital facilities is always confusing to patients, new staff, and visitors. When a hospital adds an extension or remodels, signs are sometimes not installed, or are ambiguous if installed. As a result, visitors and patients are directed to wrong places. To solve this problem, LogicJunction has launched software that guarantees 100% coverage for all the staff, visitors, and patients. Here are nine things that the hospital administrators ought to consider when selecting wayfinding technology.
Pre-Planning Of Patients
Patients need to be prepared before they report to the hospital. Prior knowledge of the closest parking spots and walking directions are critical to improving the patient experience. Administrators should consider a technology that provides step-by-step directions for walking paths, accurate driving directions, and integrated navigation to provide total door-to-door guidelines for new and existing patients. With LogicJunction’s latest software, your patients will be provided with all of the information they need to arrive at their location, on time..
Patients Who Prefer Human Assistance
Normally, not all patients think ahead about navigating the hospital. There are those who prefer to ask hospital staff for assistance after they have arrived to the hospital. In this case, every staff member will be provided with the ability to access the technology through the web. LogicJunction’s software allows all staff members who can access the computer to print accurate and up-to-date directions for both patients and visitors. Through this technology, the time required to help patients who prefer human assistance would be greatly reduced.
Mobile Tech-Savvy Patients
With the increased advancement in technology, more patients are becoming more dependent on mobile devices for information. Hospital administrators can empower this group of patients with real-time directions from anywhere, anytime right in their hands. LogicJunction’s software gives all mobile users access to up-to-date directions.
Planning and Facilities Staff
LogicJunction’s software allows administration staff to make additions and changes with a few clicks. It provides dynamic re-routing to allow the staff to smoothly guide the patients around out-of-service elevators and temporary closures. Also, the facility staff can utilize the map versioning feature to prepare for future constructions. Moreover, the detailed analytics in this software provide insights into heat maps, destination popularity, flow patterns, utilization, and navigational problem areas inside the facility.
This software also allows the staff to market the hospital effectively. The web-based content management system on LogicJunction’s software allows the staff to leverage the digital signage features and integrated events feed to update everyone about all upcoming events, latest news, and emergencies. On the same note, the digital signs can be utilized to generate revenue via paid advertisements.
Guest Services and Concierge Staff
Hospital administrators also need to consider software that ensures that front-line staff is accessible to accurate and consistent directions. LogicJunction’s web application allows accurate and consistent directions, and there is no need for the outdated printed maps.
Improve Patient Experience
Improving the patient experience is critical, and hospital administrators must ensure their software supports that goal. Getting lost has a serious impact on the experience of patients. LogicJunction’s software ensures the stay of both the patients and visitors is more than satisfactory.
Increase Staff Productivity
A technology that increases staff productivity is essential. LogicJunction’s software includes features such as mobile access, integrated pre-planning, and kiosks that minimize staff interruptions by up to 33%.
LogicJunction’s wayfinding solution has had an outstanding track record for improving the experiences of the patients, staff, and visitors to find their way in and around hospitals.