Henry Ford Innovation Institute partners with LogicJunction

The Henry Ford Health System’s Innovation Institute has partnered with LogicJunction to enhance the patient experience. Borrowing a page from the health system’s tinkering founder Henry Ford, the institute has set out to enhance patient care and research, training, and commercialization opportunities within the Henry Ford Health System through innovation and creative ideation. The Henry…

Details

The difference between getting what you want and getting what you need

Hospitals are a business and the people of the community are their patients. Individuals fly thousands of miles to visit our client, the Cleveland Clinic, who also provides healthcare for the low income residents of Cleveland. Hospitals are working hard to provide better care and improve the patient experience. The nationally implimented HCAHPS survey is rewarding…

Details

Best Practices When Starting Your Hospital’s Wayfinding Initiative

Hospitals have a reputation for being large and complex buildings. Long, winding, repetitive hallways, sprawling campuses, multiple elevators and towers combine to make it easy to get turned around and lost. Being lost can make patients anxious and uncomfortable – feelings that can be avoided with consistent and clear hospital signage and wayfinding. The medical…

Details

Extending visitation hours increases patient satisfaction

According to a study from the Journal for Healthcare Quality, the removal of restrictions on hospital visiting hours can enhance outcomes by lowering patient anxiety levels and feelings of social isolation. The Morristown Medical Center in New Jersey implemented a 24-hour visitation policy and measured patient satisfaction scores before and after the open visitation policy…

Details

Hospital directions at wayfinding kiosks mean one less worry on your mind

HealthConnections, a publication of Marshall Medical Centers, wrote an article covering LogicJunction’s navigational system in their Fall 2015 issue. You can read the entire publication here. Walking into a hospital creates instant anxiety for a lot of people. Whether it’s due to worry over a sick loved one, a dreaded diagnosis or simply the fear…

Details

Articles You Should Read While Considering Ways to Improve the Patient Experience

Hospital administration staff are concerned with many aspects of patient care. Patient satisfaction is no exception. It is increasingly important, in any service field, to consider the problem with a holistic perspective. Many hospitals are known and well received for their use of innovative technologies. It makes sense to use this technology to help patients…

Details

8 Things That Hospital Administrators Need to Consider When Selecting Wayfinding Technology

Introduction Navigating around the hospital facilities is always confusing to patients, new staff, and visitors. When a hospital adds an extension or remodels, signs are sometimes not installed, or are ambiguous if installed. As a result, visitors and patients are directed to wrong places. To solve this problem, LogicJunction has launched software that guarantees 100%…

Details