an image of a doctor consulting a patient

You Are Here: How Wayfinding Engages Patients, Visitors and Staff for a Better Experience

Everyone has experienced how difficult it is to find your way around an unfamiliar hospital. The facilities are often huge, spanning multiple buildings, each with several floors, and they may or may not have a consistent design. Wayfinding refers to the information systems that guide people through their environment , and it is attracting a…

a graphic showing happy visitors entering a facility

Articles You Should Read While Considering Ways to Improve the Patient Experience

Hospital administration staff are concerned with many aspects of patient care. Patient satisfaction is no exception. It is increasingly important, in any service field, to consider the problem with a holistic perspective. Many hospitals are known and well received for their use of innovative technologies. It makes sense to use this technology to help patients…