At LogicJunction, our commitment to your success does not end after the wayfinding technology has been implemented. Our success managers continue to work with you to drive customer adoption and maximize the system’s benefits. See what our clients have to say…
“We are committed to making the experience of visiting Marshall Medical Centers – as a patient or as a guest – a positive one,” said MMC’s Marketing Director Claudette DeMuth. “LJ Way is just one more tool for demonstrating that commitment.”
“I would like to express my appreciation for work that was accomplished during the planning & configuration, data collection, design, and production phases of the interactive hospital wayfinding implementation process. Given the size and complexity of our hospital, I was admittedly a bit uncertain of the timeline which was originally proposed. However, as we moved through the different phases of the implementation, I was extremely impressed with the effectiveness of your LogicJunction team.”
– Evan Simmons
SUNY Upstate Medical University, Syracuse, NY
“I have to say I think this is an amazing tool. Working in Hospital Administration I schedule countless meetings, many times with folks coming from off-site. I have saved directions as PDF to include in meeting/calendar invitations and they are a tremendous help. I also use it for myself, as I just transferred here last March and am still familiarizing myself with the campus. Thanks again, this is AWESOME!”
– Leticia Venegas
LAC+USC Medical Center
“Being lost at the hospital can make a stressful experience even worse. It just adds to the anxiety and fear. This system is very interactive, very easy to use and it helps you get where you need to be and really reduces that level of stress.”
– Charles Quesenberry
“LogicJunction works quickly and efficiently to respond to our changing needs as we continuously update our wayfinding website for patients. Their expertise has greatly influenced our wayfinding success.”
– Stefanie Madzsar
Client Spotlight – Cleveland Clinic
The Cleveland Clinic, ranked one of America’s top hospitals according to U.S. News & World Report, attracts patients from across the country and from more than 80 nations. In 2009, after a period of continuous expansion, the Clinic was struggling with how best to supplement their army of red-coat assistants to provide consistent wayfinding across multiple buildings and campuses, serve an increasing multi-lingual population, control costs, and still maintain the personal touch critical to the organization’s culture.
Client Spotlight – Wilmington VA Medical Center
The Wilmington VA Medical Center proudly serves veterans in the Wilmington, DE and surrounding areas. The Medical Center features 12 self-service kiosks. The wayfinding system provides the hospital with step-by-step directions that can be printed as maps or sent via text/email to smartphones. An on-screen representative, also referred to as Val (for Veterans Affair Locator) greets visitors and invites them to ask for help with directions in either English or Spanish.